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May 2023 by Jeff D.
The lack of customer service in the store is a palling. I went to check out in the garden center and the idiot told me that he was closed. I was the last one in line. They had no other registers open. You couldn't get any help It is absolutely insane. I would not recommend the store to go buy doggy diapers.
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February 2023 by Reagan B.
This time at Walmart was pretty good. And if you know me, you know I can't stand going into Walmart. Even if it IS cheaper lol. But tonight, I wanted a personal blender and just KNEW it'd be way cheaper here than Target. So I braved Walmart solo at 6pm. It turned out alright. I was able to use the Walmart app to locate the blender aisle and then the aisle with protein powder as well!!!! The app was truly the star of the show lol. I was able to walk right up to a self checkout as someone else finished up. It was easy and convenient to check out this way. Usually I hate self check out but with only three items and no line... honey it was a life saver. I'm pleased with my product as I'm drinking a delicious smoothie right now from my Hamilton Beach personal blender and used Equate Vanilla protein powder made from quinoa and pea powder. Yay!
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November 2022 by Chuck W.
I despise self checkout so they get one star ...for the one register they bother to use.
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September 2022 by Zay M.
I stop by here around 9 AM on a Friday morning to get some training pads for my dog. He went to the vet yesterday and he was prescribed some medication to help with some inflammation. A side effect of that medication, unbeknownst knows to me, is increased thirst and urination. Yesterday and today he's urinated in the house by the door, which is something that he does not typically do. To avoid this, I figured I would just get some training pass because the only alternative is to leave him outside as I don't want to clean up pee 2x a day. Inside, it was not very busy. I had looked up the training pads via the Walmart app prior to my arrival, so I do exactly where they were. There were several choices and I just chose the one with a low count and high absorption. I utilized self check out and there was a short wait. I was in and out in a decent amount of time. Surprisingly, I didn't browse like I normally do. I can spend way more time and money than I need to when I got Walmart, lol.
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June 2022 by Kelley J.
While this may be one of the cleaner Walmart stores in our area, I will never be able to give it more than one star. Gary, Charlie Elks and Ben deserve a star and that's literally it! Simply put, why should I have to work harder than the people who are literally PAID to be there? The lady "monitoring" self check out leaning casually against the water bottles while I rang up my own cart full, as the only 2 check out lanes were 10 customers deep. So there I stand, scanning and bagging and paying while she scowled and leaned. How droll.
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November 2021 by Nichole H.
The store is messy every time I go there. Prices are not usually on the shelves or on the item. Has only a quarter of merchandise selection than other WalMarts in the triad. Workers are extremely rude and very lazy when asked for help.
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November 2021 by Asia W.
Workers are rude and uninviting. My friend and I tried to go by there to get 2 cases of water at around 11:30. We proceeded inside and the doors to the entrance were locked. Us along with other automata where confused because online and on the door it states that they close at 11. We then walk into the exit side where two workers stood and looked at us. One lady then told everyone that they closed at 11 while we were grabbing a cart. There was no way for us to get past the registers with the shopping carts, as all the lanes were blocked off. We looked at the now three ladies standing by the door to see if they would assist us but they continued to stare and talked amount themselves. We stood there for a second seeing what we should do when we overheard the workers talking s*** about us. I will not be back at this walk mart. They tried to close the store 30 minutes and got mad when we proceeded to shop. Horrible horrible experience.
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May 2021 by Angela C.
I went to Walmart today will probably be my last visit for a while. Not a single register was open . I don't know if it was the time of day or they are just shorthanded. One lady was fed up and left. I needed help at my register the greeter helped me out. Post COVID!!
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April 2021 by Deana K.
Today the entire store had 2 lanes w clerks to check you out. The self check out had 3 attendants to help, so it steered us all to self check out. The line to self checkout was long curving around and down by the jewelry. At the self check out, I bought quite a bIt of groceries and some plants. One of my plants, a rose would not scan. I stood there with my rose for a good 10 mins. I asked the 3 attendants for help but they just looked at one another as if to say, it's her job. I told the 3 I need some help, and they continued to stand there looking at each other. I said to them, ok I will leave the rose. Then one of them got up and helped another customer, but no one would help me. I looked at the two of them and said I will leave the rose again, making eye contact and directing the comment to them. It was apparent I was talking to no one. So I checked our and left the rose. Another lady left a notebook, another frozen food. Another one left their entire cart. In addition to the lines and less than excited clerks, the shelves were very nearly empty with many of the items I had on my list And mostly empty shelves. Terrible shopping experience, very unhappy CUSTOMERS with money to spend,,,,,,,that was not spent at Walmart on Battleground.
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March 2021 by Jay R.
Let me start this review off by saying I generally didn't like Walmart ever and this Walmart used to give me a reason to give them a chance, however in the past 2-3 years this Walmart has gone downhill even after receiving a couple of cosmetic upgrades. All of the familiar faces of this store have mostly left and those were the people that genuinely cared about the store and their job. You still have reliable Gary and Ben, but the rest of the store is just a bunch of lousy employees. You'll often find them flocked together somewhere in the store instead of being on the ALWAYS empty registers, which in turn forces people to crowd the self checkout area. We are in the middle of a pandemic and they think that not having registers open to distance people is a good idea???? It honestly makes me pretty sad that the ONE AND ONLY Walmart I used to like coming to has gone down hill just like the rest of them.
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February 2021 by Em H.
I've been generally very happy with Walmart's grocery pickup service during this pandemic. This location has offered the best experience of several Walmarts in the Greensboro area, but last weekend was a huge let-down. We had an ice storm leading to a prolonged outage of power on the Saturday before my scheduled pick up the next day. I waited until my usual pickup time and was never notified to pick up my groceries. I called the phone number listed online for the Battleground Ave Walmart and kept getting immediately disconnected. I called the pharmacy and was told the store had lost all of its cold food and beverages. I continued to try to connect with the store throughout the day, long after my morning pickup time. I received no text or email notifications, I received no phone calls or information in the app about rescheduling my pickup and eventually canceled my order through the texting option on the app. It seemed like the company didn't feel like fielding my concerns and answering my questions. I work in customer service and understand how to comport myself when plans change. I don't scream and yell and didn't intend to get angry at the person who might answer the phone. I realize that outages aren't anyone's fault. However, the fact that I had to do all the leg work just to get some information about this situation and later had to change my plans and pickup from Harris Teeter instead (I like them, but they are very pricey!) was very disappointing. If Walmart can't figure out how to tactfully notify its customers of inconveniences like this, then I will probably have to go elsewhere for my groceries.
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August 2020 by Rachael J.
My soul dies a little every time I go into a Walmart. No wonder Amazon is killing them right now. First, I can never find what I need in their cramped aisles. You're better off using their Walmart app to locate the aisle of an item yourself, because 9 out of 10 Walmart employees won't know or won't care. Which brings me to my second point, Walmart must treat their employees like cr*p, because most of the store associates seem untrained and totally disengaged.
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April 2020 by Bill G.
I ordered on the internet requesting items that should have cost a certain amount. When I got to the store (it was supposed to be ready between 2 and 3 pm ) i got there at 2:15 and had to wait until 7:30 to get my groceries and only got a third of what I ordered.
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October 2019 by Steven K.
It's not easy to review Walmart because there are so many facets to it. The pharmacy is top notch with helpful and kind people. The lines are never too long either. The supermarket is a different story. Whenever I pick up food I always check the date because sometimes the food is months old. But then again, sometimes it isn't and on some items the prices are great Also, I never buy dog food there because of a bad experience. My dog got sick one day after I picked up a bag there. She kept getting sick and finally I checked the bag. The food's date was a year old. Keep in mind that dog food's dates last for years. I returned it and while I was there I checked other bags. They had fresh ones and old ones. Walmart has a great return policy. They will take back anything, even video games, which almost never happens. So as you can see, it's a very mixed review. My suggestion- good place to go, but make good choices
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November 2018 by Steph S.
The customer service at this store is unacceptable and the worst I've experienced !! The employees are unhelpful. They do not answer their phone. Ever !! They have handicapped people sitting outside waiting for motorized scooters only to find out that it's been months that they have several not working!!!! When you see there is a need, why do you have a laid back approach to repairing your scooters for the disabled ??? There is one man in the front of the store that is so rude and arrogant. I spoke to the manager about it while I was there, and nothing was done nor did they speak with him ? How is this acceptable ?? He was so disrespectful and yet I see he is still working there. It seems that they do not value their customers nor the disabled. The managers should learn how to manage or go and find another job!!