“D'Eric Greiman was one of the most professional and respectful people I have had the great pleasure of interacting with. The amount of courtesy and reverence that he exhibited should not go unnoticed. I was incredibly delighted with his knowledge and expertise in handling the situation that he was faced with. D'Eric got to work immediately and I could tell by his actions that he wanted to ensure that my service was back up and running as quickly as possible. I would highly recommend D'Eric as a technician to ANYONE and would request him again in the future for any issues that I may have. This was an extremely satisfying experience, thank you again D'Eric!!”
“I was helped by Adrain, he was VERY helpful. I waited as he assigned Elderly Couple, he was very patient with them and me. He was very , knowledgeable about services and products. Thanks again Adrian !”
“Mr. Mosley helped myself and my wife get new iPhones for the same monthly price we were paying before. He could not have made the visit any easier or more simple and stress free. I rarely get new phones but I hope the next time I get one he is still there! Super nice and helpful guy.”
“A special thanks for the great customer service from Jamie West in the Greenville, NC hub last week, for helping my mom with her new phone. She went above and beyond in a stressful situation on a very busy day. She treated us with so much kindness and respect and even offered water to my mom who was feeling a little dizzy. Jamie really knew her job technically and was able to fix things for us, never once getting flustered. She was a breath of fresh air in a world where “customer service” doesn’t exist much anymore. She made me want to be a better person myself just from seeing how she handled things that day!”
“Had a rough time and a bit of a wait yesterday switching my account from business to customer, but Ronnie had my back! He kept me chuckling and endured the terrible hold music with me while we waited for three hours, even juggling phones so he could help other customers. Ronnie’s card doesn’t lie: he’s truly the GOAT.”