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“Tricia was very much helpful with setting up me and my wife with new phones and very good at giving informations on the device and promotions . Will be making this store the go to as long she is here ?”
“Had a rough time and a bit of a wait yesterday switching my account from business to customer, but Ronnie had my back! He kept me chuckling and endured the terrible hold music with me while we waited for three hours, even juggling phones so he could help other customers. Ronnie’s card doesn’t lie: he’s truly the GOAT.”
“I was helped by Adrain, he was VERY helpful. I waited as he assigned Elderly Couple, he was very patient with them and me. He was very , knowledgeable about services and products. Thanks again Adrian !”
“D'Eric Greiman was one of the most professional and respectful people I have had the great pleasure of interacting with. The amount of courtesy and reverence that he exhibited should not go unnoticed. I was incredibly delighted with his knowledge and expertise in handling the situation that he was faced with. D'Eric got to work immediately and I could tell by his actions that he wanted to ensure that my service was back up and running as quickly as possible. I would highly recommend D'Eric as a technician to ANYONE and would request him again in the future for any issues that I may have. This was an extremely satisfying experience, thank you again D'Eric!!”
“Mr. Mosley helped myself and my wife get new iPhones for the same monthly price we were paying before. He could not have made the visit any easier or more simple and stress free. I rarely get new phones but I hope the next time I get one he is still there! Super nice and helpful guy.”
“Latisha was the women who serviced me today and the service was 10/10… she was literally the sweetest agent. I was able to get my service today without a hitch in under 30 mins… thank you kindly optimum and Latisha for your services”
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“Needed help with messaging being blocked. Agent was very nice and helpful. Had to get T mobile to change some setting on their end. Got it working correctly. I am very happy.”