Optimum
Internet Service ProvidersHours:
4420 E 10th St Suite 130, Greenville NC 27858 Hours
About Optimum
Optimum in Greenville, North Carolina, is known for its excellent customer service and knowledgeable staff. Customers frequently mention the helpfulness and professionalism of agents like Latisha, who is praised for her kindness and patience, especially when assisting older customers. Many appreciate the quick service, noting that issues are resolved efficiently—one customer even enjoyed candy during their visit. However, some experiences with the Internet service have been frustrating, particularly regarding cancellation processes and pricing increases after the first year. Despite these challenges, customers generally express gratitude for the support they receive in-store, highlighting the superior service from agents like Pam K. Overall, Optimum is recognized for its attentive service and dedication to customer satisfaction.
Most Recent Reviews
April 2026
Tisha peele an Pam help me out with my bill plus got me a new tablet thank you so much for your service
April 2026
Latisha was the women who serviced me today and the service was 10/10… she was literally the sweetest agent. I was able to get my service today without a hitch in under 30 mins… thank you kindly optimum and Latisha for your services
February 2026
Came in on Valentine’s Day needing some equipment due to a shipping issue with fedex. They hooked it up so fast and easy, they even had candy!
More Comments(74)
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