Optimum

Internet Service Providers
Hours: Optimum in Greenville, North Carolina, is known for its excellent customer service and knowledgeable staff. Customers frequently mention the helpfulness and professionalism of agents like Latisha, who is praised for her kindness and patience, especially when assisting older customers. Many appreciate the quick service, noting that issues are resolved efficiently—one customer even enjoyed candy during their visit. However, some experiences with the Internet service have been frustrating, particularly regarding cancellation processes and pricing increases after the first year. Despite these challenges, customers generally express gratitude for the support they receive in-store, highlighting the superior service from agents like Pam K. Overall, Optimum is recognized for its attentive service and dedication to customer satisfaction.

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1. Greenville, North Carolina