JCPenney is a well-established retailer in Greenville, NC, offering a wide range of apparel and home goods since 1902. Shoppers can find clothing for kids, men, and women, along with footwear, jewelry, and accessories. The store features popular national brands such as Adidas and Levi's, as well as private labels like Liz Claiborne and Arizona Jeans. JCPenney also has a new beauty concept, JCPenney Beauty, which includes products from well-known brands. Customers have mixed experiences regarding service. Some reviews highlight long checkout lines and a lack of staff presence in certain areas, such as housewares. However, many shoppers praise the helpfulness of the employees. One customer noted excellent service from an associate who assisted with fragrance and jewelry, while another shared a positive experience with a staff member who provided guidance on purchasing a suit. The store atmosphere is described as inviting, with organized aisles and a pleasant shopping experience. Customers report discovering unexpected treasures, from clothing to home goods, often at great prices. Overall, JCPenney in Greenville is seen as a place where shoppers can find quality items and enjoy friendly customer service, making it a popular destination for both apparel and home furnishings.
Very courteous staff. Coming here just before Christmas however was something I could not avoid. They had all check out registers staffed even with at least one manager pitching in. Even so the lines were long. The store had pretty good stock and great prices for things I was looking for.
October 2025
The sales clerk, Gloria was friendly and professional.
July 2025
A pleasing variety of ladies foundation garments. Helpful staff. Clean building. Reasonable prices and coupons made a decent bang for my bucks.