State Employees' Credit Union is a well-regarded financial institution that consistently provides excellent customer service. Bianca, a friendly and helpful employee, was praised for her calm demeanor and efficient handling of a customer's urgent issue with a canceled ATM transaction. Another customer had a great experience with Bianca, who assisted them with an insurance check and made them feel at ease during a stressful situation. The credit union also received positive feedback for the responsiveness of Mr. JSmith, who promptly met a customer's request for a bondsman. Additionally, Kristen was commended for her exceptional service, as she clearly explained the process and made the experience smooth and easy for the customer.
Had a great experience at this branch. Bianca(I think that's how you spell it), was very helpful and was grateful to help me get everything solved with an insurance check. Made me feel at ease when I was very stressed.
August 2023
The experience was good. Mr. JSmith quickly responded to my request of bondsman at 2 o’clock in the morning. He was at the designated meeting location in a timely manner. He’s your go to.
June 2023
I sat down with Kristen and she helped me with my bank accounts. Just wanted to say she was the most helpful and sweetest person ever! She explained everything as she went and made the process so easy and smooth for me, she made my experience the best I’ve had!
