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“Navy Federal has been our bank for almost 20 years. We were recently reminded of their great service after purchasing a new car through the dealerships recommended bank. No customer service at all...should have known better! We quickly refinanced with Navy Federal/Havelock Branch. What a positive experience. Ontoia was amazing, within 15 minutes we refinanced and could leave the challenging bank behind. Lesson learned! Thank you Ontoia...you are the best.”
“This particular branch has some amazingly helpful people! I had fraudulent charges through PayPal that emptied my account. Jacob, one of the customer service specialists at this location, has gone above and beyond to help me with recovering funds, fixing one new debit card issue and helping with one deposit issue. I cannot be happier with this bank location and the customer service received during this process.”
“I had a fantastic experience working with Katie on our loan. She was not only extremely personable but also exceptionally helpful every step of the way. Katie's expertise and dedication made the entire process seamless, and I couldn't be happier with the service she provided. Highly recommend her and the entire First Flight Team to anyone!”
9AM - 5PM
1303 E Main St, Havelock
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“I was walking in Walmart and Dena spoke to me about WOODFOREST NATIONAL BANK and opening an account. I love her smile and eye contact, and soft approach. I promise I would return later to open an account. The following two weeks, then I return to Walmart in Havelock NC and did. It was a joy and delight. I really appreciated her professionalism and patience with me. Thanks and now, I am bringing my three adult children to open up their individual accounts.
Dena, keep up the great work, and thank you, again. See you soon.”