“I had a fantastic experience working with Katie on our loan. She was not only extremely personable but also exceptionally helpful every step of the way. Katie's expertise and dedication made the entire process seamless, and I couldn't be happier with the service she provided. Highly recommend her and the entire First Flight Team to anyone!”
“Navy Federal has been our bank for almost 20 years. We were recently reminded of their great service after purchasing a new car through the dealerships recommended bank. No customer service at all...should have known better! We quickly refinanced with Navy Federal/Havelock Branch. What a positive experience. Ontoia was amazing, within 15 minutes we refinanced and could leave the challenging bank behind. Lesson learned! Thank you Ontoia...you are the best.”