Victra, an authorized Verizon retailer in Havelock, NC, is dedicated to providing the best experience for its customers. The store features knowledgeable staff who assist with a variety of wireless devices, including phones, tablets, and mobile broadband, with a mission to connect technology to life in a trustworthy and enjoyable way. Customers have praised the staff for their exceptional service. Milton, for example, was noted for his kindness and patience while helping a customer set up a new iPhone, even troubleshooting iCloud issues with ease. Kristina received high accolades for her professionalism and problem-solving skills, particularly in resolving challenges related to TV reception during RV travels. Hannah was recognized for her informative and friendly assistance in selecting a new phone and plan, while Tiera stood out for her extensive knowledge and willingness to address all questions, turning a potentially frustrating experience into a positive one. Overall, the Havelock Verizon store is highlighted for its polite and professional staff, who go above and beyond to ensure customer satisfaction, making it a highly recommended destination for wireless needs.
Milton that works at the Version store in Havelock. He was so kind and patient and got everything set up perfectly for my new I phone. I didn’t make the experience easy for him because I could not remember my I cloud. But we figured it all out and he was extremely helpful. Thank you Milton I hope others go to you!
June 2024
Very friendly, helpful knowledgeable. I recommend this store. She went above and beyond. All in all very good service
June 2024
Outstanding, thorough and pleasant service. All expectations met or exceeded.
