Verizon's store in Henderson, NC provides an exceptional customer experience for all your mobile, 5G home internet, and business needs. Whether visiting in person or ordering online, the staff is professional, knowledgeable, and dedicated to ensuring your satisfaction. The store is often busy, but the employees work diligently to assist each customer. One reviewer praised the "exasperated but smiling" salesman who quickly retrieved their order despite being overwhelmed. Another highlighted the amazing attitudes and patience of employees April and Natasha, who went above and beyond to get multiple phone lines working, even staying 2 hours late. Customers consistently remark on the store's warm, inviting atmosphere and the staff's cheerful, can-do approach. One long-time shopper has visited the Henderson location 5 times in 3 years and always receives great service. For added convenience, you can schedule in-store appointments or place orders online. Online orders offer free 2-day shipping, express lockers, and same-day delivery options. Be sure to ask for Jamal Williams, described as "more than a professional" and ready to assist with any phone or service needs. Overall, Verizon's Henderson store provides an exceptional customer experience through its knowledgeable, dedicated, and friendly staff. Visit them in person or online for all your mobile and internet requirements.
Called Henderson Verizon store, and the people were very helpful and friendly and ported my contacts and service to my new phone. Went to Oxford Store they weren't helpful nor offer help. Very Disappointing.
April 2025
Ask for Jamal Williams, he is more than a professional. Ready to help with any and all phone or services! Thanks again for the great experience and keep at it. 👍
September 2024
Helped me fix my phone without 10 minutes. No charge
