PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. The store provides a wide range of items to meet the needs of pets such as dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can now shop online and pick up their orders at local stores within two hours. Many store locations also offer services including dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Reviews highlight the excellent grooming services, with staff like Luke and Ashley praised for their kindness, efficiency, and attention to detail. Dogs and cats enjoy positive grooming experiences, and staff are described as friendly and helpful in the retail area, even offering to carry out purchases. However, some customers feel that the store could improve in stocking specific items, as they sometimes cannot fulfill special requests, which can be inconvenient for those with limited transportation or tight schedules. Overall, PetSmart is seen as a nice store with a good selection, friendly staff, and useful services, making it a popular choice for pet owners.
Kayla L. Is an excellent Dog Groomer! She is at Pet Smart in Hendersonville, NC
June 2025
So happy this store has reopened and it looks amazing! Friendly staff.
September 2024
Amber, one of the managers who cashiers, has been really helpful and has a great attitude. You don’t always need to trade with a small, boutique store to get great service :)
