United Bank has a long-standing history of providing safe, sound, and secure banking services since 1839. The bank focuses on building strong relationships with its customers and communities, offering competitive products, rates, and technology. Customers frequently highlight the helpful and friendly staff, noting that the service is always very good and makes them feel appreciated. Many praise the seamless and quick processes, especially in setting up business checking and savings accounts, which are handled with professionalism and attention to detail. The bank's corporate services also receive high praise, with clients describing the experience as professional and efficient, particularly in account setup and lending facilities. Overall, United Bank is known for its commitment to excellent service, helpful staff, and reliable banking practices, making it a trusted partner for both individual and business banking needs.
This was my mom’s bank. I would change banks if I didn’t love my people already. They were so friendly and helpful to my mom who could be a grumpy old lady at times. I knew she was in good hands and helped her when she was scammed. I recommend this specific branch to anyone looking for. A good bank.
March 2026
Savanah at the hickory branch is wonderful! Super helpful, very knowledgeable and professional!
July 2025
Savananah puts up with all my craziness!! No other bank would do that