Cloninger Ford of Morganton has earned a strong reputation for providing dependable and professional service to its customers. Customers praise the dealership for a smooth and hassle-free experience, whether purchasing a new vehicle, getting maintenance, or handling warranty claims. The staff, including salespeople like Dewey, are described as courteous, respectful, and knowledgeable, always aiming to put the customer’s needs first. Many reviews highlight the dealership’s quick service, with oil changes, tire rotations, and brake work completed efficiently, often in less than four hours. The dealership offers a wide range of new Ford trucks and SUVs, including the F-150, Bronco, Bronco Sport, and Explorer, along with quality used vehicles backed by transparent pricing. Buyers appreciate the dealership’s commitment to customer satisfaction, exemplified by their “Just Better” promise and 72-hour happiness guarantee, which allows for vehicle exchanges if customers are not satisfied after minimal use. The team’s professionalism is evident in their handling of trade-ins, financing options, and vehicle exchanges, with many customers noting their satisfaction with the respectful and pressure-free environment. Overall, Cloninger Ford of Morganton is recognized as a dealership that genuinely cares about its customers and strives to deliver a positive buying and service experience.
My vehicle was taken in to address warranty claims, Jon Arrowood was personable and professional. The whole experience start to finish including a shuttle ride home and vehicle delivery back to my home upon completion was a flawless and pleasant experience.
December 2025
Bryan was the person that helped me in service, he make sure everything when smoothly and explained everything to me.
December 2025
Awesome experience from start to finish. Applied, signed, gone. Dewey Day is an awesome sales guy. If you want dependable, professional, courteous experience, Cloninger Ford is the place to go.
