Firestone Complete Auto Care in Hickory, NC has been helping local drivers since 1926 by offering reliable and affordable auto care services. The team provides a wide range of solutions, including tire sales, tire rotations, oil changes, brake inspections, engine repairs, and windshield wiper replacements, catering to all makes and models. Customers appreciate the friendly and knowledgeable staff, like Ashley, who keeps them informed throughout the service process via email and offers helpful advice on credit options. The store is known for its timely service, with many reviews highlighting how repairs and tire replacements are completed on schedule, sometimes even earlier than expected. For instance, a company truck received an oil change, tire rotation, and wiper replacement within the estimated time, and a customer with a flat tire on a Sunday was back on the road in just an hour thanks to the professional staff and the manager’s kindness. The store is also accommodating, helping customers with errands and staying past closing if necessary to ensure their vehicles are ready. Overall, Firestone Complete Auto Care in Hickory is praised for its excellent customer service, quick turnaround times, and the team’s willingness to go the extra mile to keep drivers safely on the road.
Very professional and courteous. Helped us out in an emergency. Went up and beyond their Call of Duty. I would totally recommend a hundred percent.
August 2026
Pulled up an hour before closing & was still helped! The boys working were respectful & helpful! Will definitely recommend this location to anyone
March 2026
I recommend heavily! They did great on my aftermarket rims and tires last year. Sadly my car got hit and damaged the rim a little. Gonna be coming back here very soon to add new aftermarket rims on! Thanks again Firestone!
