Northern Tool + Equipment has been providing professional businesses, contractors, and do-it-yourselfers with high-quality tools and equipment since 1981. The company prides itself on offering excellent customer service and product expertise to help customers tackle their toughest jobs. Customers have praised the Hickory location, describing it as "fantastic" and "highly recommended." The store is known for its wide selection of merchandise, from clothing to tools and more. Customers have consistently expressed their satisfaction with the store's customer service, with one reviewer noting the "excellent manager and associates" and another highlighting the store's ability to resolve an issue with a product's SKU number in the customer's favor. Despite some challenges, such as low stock due to hurricane damage, customers have remained loyal to Northern Tool + Equipment, with one reviewer stating that they "could not be happier with the service at this location." Another customer mentioned that they enjoy visiting the store to browse the wide range of products, and that it is "one of my favorite stores." Overall, Northern Tool + Equipment has earned a reputation for providing high-quality products, excellent customer service, and a great shopping experience for its customers.
The employees at this Northern tool are always so friendly and helpful. They have everything I need, and their prices are competitive. I highly recommend this store.
November 2025
Staff are very helpful, and the store itself is awesome! Thank you for providing quality service and products.
October 2025
My local store has great staff, I've shopped my local store for years.
