“Friendly and knowledgeable staff. I came in for a couple bandsaw blades and was greeted right away and was helped in the choosing of the correct tpi blade for my projects.”
“3/25/2025 Update-Bill with service is a great asset to your company! 1/16/2025 Repair shop gentleman was extremely helpful! 1/16/2025, they don't have any seed starting heat mats.”
“Northern Tool is my absolute go-to destination for high-quality tools, hardware, and heavy-duty outdoor equipment in the area. The store is incredibly well-organized, making it easy to find everything from hand tools to massive generators, pressure washers, and trailers. The staff here is always exceptionally knowledgeable, friendly, and willing to help you locate exactly what you need for any project. Prices are very competitive, and they keep a fantastic inventory of both consumer and light industrial gear in stock. It is a clean, reliable, and highly recommended shop for any contractor or DIY enthusiast!”
“I've been doing business with them for over 30 years, and they are by far the best. Swing by and see Gary and his wife, plus all his loyal workers; they will be honored to help you.”
“Had good experience, I needed some hardware items the person was at the front of store told the person what I was looking for he went straight to get for me maybe 15 mins I was leaving. So it worked out all good!”
“Killians Hardware has constantly shown friendly, courteous, timely, and professional customer service. Each time we visit Killians we are treated like family. Whether it is purchasing equipment, having equipment serviced, or just stopping in to say hello, we are greeted with a friendly smile from everyone. Employees are well informed in their respective fields. Your questions are always answered in detail and comprehensible. Additionally, employees never come across as “pushy” or try to force a sale. We have never left Killians feeling like we have been done wrong. Killians Hardware will continue to be our go to dealer and is highly recommended to everyone.”
“Jen and Brittany went out of their way to help me not make bad purchases. Exemplary customer service, this was my first time in a harbor freight and I will definitely return.”
“Northwest Ace Hardware #18300 in Mountain View, NC has once again reminded me why I go to Ace whenever I have a complicated project. I came in needing some very specific and unusual parts related to a couple of adventure and waterman projects. One involved replacing a lost lockdown component for a pristine vintage Grumman aluminum sliding seat in my 35-year-old custom Maine Sculling boat — a long, sleek 21-foot beauty that runs straight and fast like an arrow through water. I needed a stiff plated all-thread wire in an uncommon size and configuration, and Dale took the time to truly understand what I was trying to accomplish and found exactly what I needed. On another project, I needed an oval pinch clamp (which I learned is properly called a ferrule) along with flexible wire to create new lockdown loops for two surfboards. Seth and Eugene not only helped locate the correct parts, but went into the shop and used an angle grinder to cut the wire to the exact length needed. All three of these gentlemen were patient, knowledgeable, and kind to this old waterman trying to keep old gear and new adventures moving forward. That matters. I tend to go to Ace when I’ve got difficult or unusual projects because the people there are willing to jump in with you instead of just pointing toward an aisle. Northwest Ace continues to prove that. Fair winds and following seas — I’ll be back. Northwest Ace Hardware #18300 3347 South NC 127 Highway Hickory, NC 28602”
“Amazing drill bit and other various cutting tools selection... The guys behind the counter were great to deal with and clearly passionate about customer service and support. Looking forward to doing much more business with them!”
“Charming mom & pop hardware store. Bought a novelty key blank off of Amazon and took it here to have it cut. Staff was friendly, service was fast, and price was low.”
“Helped me with something random at a moment's notice and had a great attitude the whole way through. Very much appreciated the courtesy and effort they made!”
“I am an electrician and stopped by Hickory CED this past week due to working out of town. I always use CED when possible due to the quality of electrical parts and materials. This CED is no exception. Friendly staff that was very helpful on getting me everything I needed for my repair. This particular CED has a very neat organized, and massive amount of hand tools, power tools, and tools to make an electricians job as easy as possible. It is always nice to be able to view and check out the newest items on the market. This store has put alot of thought into what tools they offer. I have been in the electrical trade for 31 years and these guys have the best of the best when it comes to tools. If your needing electrical tools or material stop by and vist this store!”
“A great place to get your Electrical supplies jordan is the man my dad Ken HARTMANN give them a lot of business or some people might would have called him Kenneth me and my mom need to find out who to talk to there about seeing if they would be interested in buying all his Electrical stuff back from us let me know thank you very much very polite and respectful people would go there anytime to get my stuff”
“Went to Ferguson plumbing for the first time and Terry waited on me. He assisted me in figuring out some very complex, plumbing problems. Very patient very helpful excellent customer service very knowledgeable as well. Give them a call or stop by for some of your plumbing needs. I’m from Taylorsville and had never been there but they had what I needed. Excellent job guys.”
“Stopped by at almost closing time for a Co2 tank. Was helped very professionally. In and out in about 5 minutes. An easy place to miss if you didn't know where it's at! Drive slow so you see the signs on the right. Worth stopping at.”
“Marcia was the sweetest young lady! She was very helpful and made sure I had everything I needed! This Home Depot was very organized and easy to navigate! Thanks again Marcia!”
“If you need door hardware of any kind this is the place to go. They handle commercial and residential hardware. Service has always been excellent. They have always been helpful when I needed help solving issues or ordering parts. Highly recommended.”
“Great customer service, clean parking lot, clean bathrooms, and a great selection of items. The store is not crowded like a lot of them are, and the employees are incredibly helpful with my questions.”
“Drove 70 miles away to purchase a riding lawn mower, your AI said I could call ahead, purchase it over the phone with my HD CC, the very rude lady said no you can't,. I will pay off the CC and close the account, they won't miss me.”
“Marcia was the sweetest young lady! She was very helpful and made sure I had everything I needed! This Home Depot was very organized and easy to navigate! Thanks again Marcia!”
“I went to the Lowes on 127 in Hickory and a man named Bobby assisted me there. He was a bug help. Please recognize this person. He's the the best worker I've ever encountered there.”
“My daughter had a complicated return at Lowe’s that started out as a frustrating experience until , Jason, the Assistant Manager, went above and beyond to help us. He was patient, professional, knowledgeable, and genuinely committed to finding a solution. What impressed me most was that Jason didn’t simply give me a quick “no” or pass the issue along. He took the time to understand the situation, worked through the details, and did everything he could to make sure I was taken care of. His willingness to help and his exceptional customer service truly stood out. Employees like Jason are a huge asset to Lowe’s.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.