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“I absolutely love the customer service whether I'm calling or in person all the fellas there are so genuine and they point you in the right direction if they do not have what you need or if you're learning and just starting out they can also guide you as well they are just all around fantastic”
“Amazing customer service — the two managers (Scott and Robert?) went above and beyond to help me get a new Northstar wood splitter. My farm is nearly two hours away, we were delayed but they stayed late to help me out. Everything was staged and ready to go for a fast exit. Rockstar service, and the splitter is huge - bigger than my truck bed. :)”
“I've been doing business with them for over 30 years, and they are by far the best. Swing by and see Gary and his wife, plus all his loyal workers; they will be honored to help you.”
“Had good experience, I needed some hardware items the person was at the front of store told the person what I was looking for he went straight to get for me maybe 15 mins I was leaving. So it worked out all good!”
7:30AM - 5:30PM
3235 S Hwy 127, Hickory
Hardware Stores
“3/25/2025 Update-Bill with service is a great asset to your company!
1/16/2025 Repair shop gentleman was extremely helpful!
1/16/2025, they don't have any seed starting heat mats.”
7:30AM - 5:30PM
3509 1st Ave SW, Hickory
Hardware Stores
“Charming mom & pop hardware store. Bought a novelty key blank off of Amazon and took it here to have it cut. Staff was friendly, service was fast, and price was low.”
“I got a free item today. Love them freebies. You didn't have to make a purchase to receive free item but I did. Sales associate very friendly and knowledgeable.”
7:45AM - 7:15PM
3347 South NC 127 Highway, Hickory
Hardware Stores
“Northwest Ace Hardware #18300 in Mountain View, NC has once again reminded me why I go to Ace whenever I have a complicated project.
I came in needing some very specific and unusual parts related to a couple of adventure and waterman projects. One involved replacing a lost lockdown component for a pristine vintage Grumman aluminum sliding seat in my 35-year-old custom Maine Sculling boat — a long, sleek 21-foot beauty that runs straight and fast like an arrow through water. I needed a stiff plated all-thread wire in an uncommon size and configuration, and Dale took the time to truly understand what I was trying to accomplish and found exactly what I needed.
On another project, I needed an oval pinch clamp (which I learned is properly called a ferrule) along with flexible wire to create new lockdown loops for two surfboards. Seth and Eugene not only helped locate the correct parts, but went into the shop and used an angle grinder to cut the wire to the exact length needed.
All three of these gentlemen were patient, knowledgeable, and kind to this old waterman trying to keep old gear and new adventures moving forward.
That matters.
I tend to go to Ace when I’ve got difficult or unusual projects because the people there are willing to jump in with you instead of just pointing toward an aisle. Northwest Ace continues to prove that.
Fair winds and following seas — I’ll be back.
Northwest Ace Hardware #18300
3347 South NC 127 Highway
Hickory, NC 28602”
“Amazing drill bit and other various cutting tools selection... The guys behind the counter were great to deal with and clearly passionate about customer service and support. Looking forward to doing much more business with them!”
“This is a while back, maybe a year ago, but I came here to buy a power drill and wasn't really sure what I wanted. One of their employees, a veteran, was very kind and friendly. He saw me and asked if I needed any help so we talked about what I needed and he made some recommendations. He helped me get everything I needed and walked me to the register. I had a great and easy shopping experience here. I went to the Morganton location on a separate occasion after my visit at the Hickory location to buy another power tool and didn't have a great experience. I will definitely drive farther to the Hickory location because of my great interaction with their employee. (I was in the area visiting my mom, which is why I went to this location).”
“Helped me with something random at a moment's notice and had a great attitude the whole way through. Very much appreciated the courtesy and effort they made!”
“I am an electrician and stopped by Hickory CED this past week due to working out of town. I always use CED when possible due to the quality of electrical parts and materials. This CED is no exception. Friendly staff that was very helpful on getting me everything I needed for my repair. This particular CED has a very neat organized, and massive amount of hand tools, power tools, and tools to make an electricians job as easy as possible. It is always nice to be able to view and check out the newest items on the market. This store has put alot of thought into what tools they offer. I have been in the electrical trade for 31 years and these guys have the best of the best when it comes to tools. If your needing electrical tools or material stop by and vist this store!”
“Went to Ferguson plumbing for the first time and Terry waited on me. He assisted me in figuring out some very complex, plumbing problems. Very patient very helpful excellent customer service very knowledgeable as well. Give them a call or stop by for some of your plumbing needs. I’m from Taylorsville and had never been there but they had what I needed. Excellent job guys.”
“Marcia was the sweetest young lady! She was very helpful and made sure I had everything I needed! This Home Depot was very organized and easy to navigate! Thanks again Marcia!”
7:30AM - 5PM
222 22nd St SW, Hickory
Hardware Stores
“A great place to get your Electrical supplies jordan is the man my dad Ken HARTMANN give them a lot of business or some people might would have called him Kenneth me and my mom need to find out who to talk to there about seeing if they would be interested in buying all his Electrical stuff back from us let me know thank you very much very polite and respectful people would go there anytime to get my stuff”
“Stopped by at almost closing time for a Co2 tank. Was helped very professionally. In and out in about 5 minutes. An easy place to miss if you didn't know where it's at! Drive slow so you see the signs on the right. Worth stopping at.”
“Marcia was the sweetest young lady! She was very helpful and made sure I had everything I needed! This Home Depot was very organized and easy to navigate! Thanks again Marcia!”
“Was looking for water filter salt and the employee walked with me to get but they were sold out. He looked it up to see if any other stores had and when they were going to get their shipment.”
“I went to the Lowes on 127 in Hickory and a man named Bobby assisted me there. He was a bug help. Please recognize this person. He's the the best worker I've ever encountered there.”
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“Killians Hardware has constantly shown friendly, courteous, timely, and professional customer service. Each time we visit Killians we are treated like family.
Whether it is purchasing equipment, having equipment serviced, or just stopping in to say hello, we are greeted with a friendly smile from everyone.
Employees are well informed in their respective fields. Your questions are always answered in detail and comprehensible.
Additionally, employees never come across as “pushy” or try to force a sale. We have never left Killians feeling like we have been done wrong.
Killians Hardware will continue to be our go to dealer and is highly recommended to everyone.”