Public Storage in Hickory is highly praised for its excellent customer service and clean facilities. The staff, including professionals like Sherri and Jared, are noted for their knowledge, politeness, and willingness to assist customers in finding the right storage solutions. Sherri, in particular, is recognized for her exceptional customer service skills, making a positive impression on visitors. Customers appreciate the helpfulness of employees like Vicky, who have gone above and beyond to assist them. One memorable incident involved Vicky returning personal belongings, including ashes, to a customer, showcasing the compassionate nature of the staff. This level of care and attention to detail has left a lasting impact on customers, making them feel valued and supported. The facility itself is described as clean and well-maintained, contributing to a positive overall experience. Public Storage offers convenient options like online eRental, allowing customers to easily reserve their storage units. With nearly 50 years of experience, the business continues to prioritize personal attention and customer satisfaction in the community.
It’s easy in easy out, always clean and secure. Thank you
May 2026
Wonderful staff in the office and hours that they work are very reasonable Monday through Friday 9AM-6PM.
May 2026
This is by far the most accommodating and reasonably priced storage available in the hickory area as far as I've researched. Management is exceptional and the property is maintained professionally. Also it's accessible by the city bus system. ¡Muy bueno!