U-Haul Moving & Storage of Downtown Hickory provides truck rentals, trailers, and self-storage. The staff and management are excellent, extremely professional, and helpful. Reviews describe phenomenal and totally excellent customer service, with management going above and beyond to ensure a smooth experience. Staff are polite, anticipate needs, and provide personal assistance guided by professional expertise, helping to make stressful or daunting moving situations much easier. This location is highly recommended by customers who plan to use it for all their U-Haul services.
Amazing experience, from the truck rental to the sturdy boxes, and the refund/exchange policy when I was trying to figure out what I needed. Cannot thank enough, extremely grateful!
June 2026
The trailer did very well for us on our trip to Raleigh and back. I appreciated the extra braking system on the trailer, which made it easier for me to maintain. I was helped quickly upon arrival, and the return process was seamless.
May 2026
Quick and friendly. Truck was clean and the shopping area was stocked and clean.
