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February 2024 by Brenda Foster (RC'sTattooing)
The hickory store is outstanding I only went to Statesville and hated it every time. Hickory is so much cleaner, staff is so well trained. . The knowledge of the staff made it a pleasure to get a new phone. Jessie was sweet, and addressed all my concerns. I'm shocked to have had a pleasant time getting a new phone thank you hickory Verizon store
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February 2024 by Kim Austin
I would definitely recommend this store. Josh was amazing, knowledgeable, kind and funny. I was in and out within an hour. Josh Fisher is the GUY
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December 2023 by Zachary Jacobs
I have had several great experiences working with the staff at this Verizon location! Cole is kind, knowledgeable, and great to work with. I would highly recommend him. You are always greeted face to face with warm and friendly customer service. I have never felt pressured or rushed. I appreciate the time taken during the sales process to explain the different devices and coverage options. Cole was transparent and made several changes to my existing plan to improve my coverage and lower my bill. I am very grateful for the wonderful customer service!
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December 2023 by Philip Armstrong
Tre was great! He actually listened and helped me out. Rare and excellent customer service.
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November 2023 by C Thomas
I highly recommend Verizon 10 29th Ave NE, Hickory, NC store for all your cellular needs. Jessie at this store has helped us for several years with all of our cellular needs. She always contacts us with deals/promotions for items she knows we are interested in and then helps get everything set up and running smoothly when we do purchase new products. I can’t say enough good things about this store and Jessie. I would recommend anyone needing help with all things cellular to reach out to Jessie at this location. You won’t be disappointed!
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November 2023 by Susan Neece
I just had amazing customer service at Verizon located at 10 29th Ave NEHickory, NC 28601. A lovely Verizon rep named Tre Pritchard greeted me kindly as I walked in and he was a gem! I will recommend him to everyone I know who has a Verizon account. He knows how to value customers, a rare quality in this day and age.
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November 2023 by Chloe Bumgarner
Jesse at the Viewmont location in Hickory, NC is wonderful! She was so kind and so helpful.
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October 2023 by D T
After taking my wife's phone into the Verizon office in Hickory with an operational issue, I was meet by Lisa when I arrived. During the time I was there, she took the time to identify the issue with the phone, contact the support staff, and provide guidance in getting the phone replacement requirements completed. Lisa's customer service support and efforts were greatly appreciated.
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October 2023 by Anissa Leatherman
Anytime you get a chance you should seek out Jessie for all your phone needs at the 127 Verizon store… She is very thorough, and communicated well by breaking down a lot of information into manageable options, so I could make informed decisions regarding my account. She was able to calmly and easily fix a problem (that she did not create) and was just an overall pleasure to work with. She will continue to be the “go to” person for everyone on my account and I’m so thankful to have her expertise and knowledge working on my behalf, she is AWESOME!
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September 2023 by Sadie Stamper
I would totally give ZERO stars if it were an option. If you are ok with people lying to your face and trying to hide numbers go here. But i guarantee you will be paying more than what you initially agreed to with no explanation. But when you call to dispute it you will be met with more lies and issues and disrespect and an absolute “i don’t care” attitude.
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August 2023 by Google user
Jessie did a fantastic job. ? she spent hours with us answer all questions stayed intouch to make sure everything was completed. I give her 20 stars for putting up with me and my lack of knowledge with cell phones. Thanks so much Jessie!!!!!
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August 2023 by Rebecca Roach
Angelo and Liza are the BEST!! Number 1! So efficient!! Personable!! Take great care of customer and especially getting the 69’s beach music going!!! Make an appt. Only ask for Angelo or Liza!!!
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July 2023 by Libby Fields
Jessie did a fantastic job. ? she spent hours with us answer all questions stayed intouch to make sure everything was completed. I give her 20 stars for putting up with me and my lack of knowledge with cell phones. Thanks so much Jessie!!!!!
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July 2023 by JUDY SMITH
After going to 2 corporate Verizon Stores without getting any help I went to the cellular store on 10 29th in Hickory NCI walked in and Rob immediately helped me this guy was so very nice and helped me with all I needed. I recommend this store, everyone was so nice.
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June 2023 by Darnell Waters
I had a great experience working with Robert. Respectful, he took his time with me because I am old. Very big help.
