AmeriGas Propane provides a mixed customer experience. The delivery driver is described as careful and communicative, but the customer service has received criticism for not being helpful and changing to a non-English speaking call center. Ordering propane online is reported as an easy and straightforward process, with timely delivery. However, the company's refusal to sell tanks is a source of frustration for some customers. Overall, the reviews highlight a combination of positive and negative aspects of AmeriGas Propane's services.
The driver is careful in our driveway. Fills the tank, speaks to me when I see him there. Otherwise the only sign of him is the note on the door. The customer service was not helpful. Why did you change from local, to a non- English speaking call center?
March 2024
experienced running out of gas multiple times and needing to get gas from alternative sources
March 2024
I appreciate so much the extra effort you made to correct the problem. Thank you!!
