Rotech
Medical SuppliesHours:
1677 Westchester Dr #145, High Point NC 27262 Hours
Wednesday
9AM - 12PM
1 - 4PM
Thursday
1 - 4PM
9AM - 12PM
About Rotech
Rotech in High Point is highly regarded for its helpful and friendly service. Customers appreciate their new processes, which have improved the experience for clients. The staff is responsive and professional, often going above and beyond to assist. One reviewer mentioned how Rotech quickly resolved a long-standing issue by delivering and setting up a new CPAP machine, even hand-delivering it when the customer could not drive. They also responded promptly to questions via email, demonstrating their dedication to customer satisfaction. The company’s website is easy to use, and the team is described as customer-centered. Customers have praised Rotech for their fast shipping, helpfulness in navigating insurance issues, and effective support during equipment replacement. Overall, Rotech High Point is seen as a reliable and caring organization that provides efficient, professional, and compassionate service for medical equipment needs.
Most Recent Reviews
April 2026
So far the service has been great. We met George at the hospital and he was very patient with my mother who was receiving oxygen for the first time. Austin brought her oxygen to the house quickly and was very informative and friendy.
April 2026
WORST COMPANY AND CUSTOMER SERVICE EVER! Fraudulent billing! Deliveries after midnight! The guy who picked up the equipment after my husband was cleared from needing oxygen threatened our dog that was in a back bedroom with the door shut!
AWFUL! DO NOT USE!!
April 2026
Horrible experience with this office. 4 days trying to get DME equipment for my uncle to constantly be given the runaround. It's sad that people cannot get service they are trying to pay for because you verify orders then lose them and deny they were ever sent. DO NOT RECOMMEND you waste time, go to a responsive and reliable...
read full comment
More Comments(65)
You May Also Like
- High Point, North Carolina