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April 2024 by kimberly westling
I have always had great customer service at this branch but I want to give a shout out to Timmy! I was in great need of some help and Timmy spent 2 hours with me trying to sort through things. He was more than kind and patient with my situation which was greatly appreciated. I will definitely recommend Timmy to friends and family.
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March 2024 by Jay Cartwright
No sense of urgency when there's a line. Two customers behind me waited so long they finally walked out. Staff are chatty and distracted when there's work to do for customers.
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December 2023 by Nurtia Bullock
I have been banking with Truist for many years and have always been treated with respect. They have shown that that care about me and are willing to help me all the times I've been there.
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November 2023 by Nora Dennis
I have had such wonderful customer care from the Truist team. Angelia and Donna in particular have been so helpful as I have opened accounts for both a business and a nonprofit. The crew at the bank is always welcoming and does their best to care for people. They know a lot of customers by name and always have a smile.
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November 2023 by DeAnna
Never had toulble with a Bank just bad ? ?
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September 2023 by Anna W
Terrible customer experience for small business banking. Closed newly opened small business account with no explanation and had to remind them to refund the one deposit in the account.
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July 2023 by Jon Gillis
By far the worst bank in the area. Really gotten worse since they merged. Fraud on my account but nobody in the branch can help only the phone number. Been on hold for over two hours. Absolute garbage customer service. Might as well toss my money out the window hoping it will fly back in
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July 2023 by Martin Brown
My bank!
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September 2022 by Tek John (JT)
Worst place to bank with, the combination of staff and systems will make sure to waste good chunk of your day. Absolutely avoid it at any cost.
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June 2022 by Susan Elvin
Helpful tellers
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January 2021 by Carl T.
I have nothing, but praise for them. They’ve always went out of their way for me, in any situation or circumstance. This branch been cheerful, compassionate, considerate friendly and kind any day anytime that I’ve stopped by the bank. Right now, being in uncertain times with the COVID-19/ CHINESE FLU, they’re extremely understanding and go out of their way to meet your banking needs and wants
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December 2020 by Thomas Thomas
Came in to create a business account but the woman Heather came at me so sideways as soon as I walked in about my mask I decided to take that business account some where else. Very unprofessional and rude
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November 2020 by Vanessa Sampson-Deramus
I have dealt with this branch personally and professionally for almost 30 years. Love this staff and love BB&T!!!!!
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August 2019 by Laura Thomas
Best Bank in Town! The staff here goes above and beyond to help everyone.
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August 2018 by Eyan McFarland
I'm not a one star giver but this place sucks. Every time I go here to make a withdraw or deposit they take forever and walk around inside talking to each other. They act like they have never worked their before. Then they always come back to ask for my ID.....take my ID then make me wait another 5 minutes. I try to avoid going to this BB&T at all cost. never had such a bad experience at a BB&T drive through than this one.