“Requested and paid for a dolly but didn’t receive. Uhaul Chat Support rep, Lisa, was very helpful in getting us refunded. Not having the dolly made for a very tough day in 100 degree temps. Please deactivate the extras when your establishment is closed. It’s not fair to us customers thinking we are prepared then showing up and not getting what we need! The truck itself was clean and did the job fine.”
“I have to go to these locations throughout the 74,77,87,95 corridors as a DHL semi-truck driver.Despite my(and my fellow drivers') complaints and dissatisfaction for their timing related to problems, they really are good for renting ,repair, and other services despite their harried schedule and limited time.They really are excellent for the quality of repair, and they really are excellent in terms of the services they can provide.I only wish they had more people to provide these services. Respectfully, they just don't have enough people to do the work that my company requires of them.But perhaps that's just a matter of issue about the availability of people to provide a service ? Like if there aren't enough people who can become seasoned semi technicians how do you hire them?Either way ryder is a good company with good people.”
“Lisa was very nice and professional! Her customer service stands out more than a 5 Star review. I will definitely let my friends know of this clean and fine establishment.”