U-Pack, a service of ArcBest, offers a convenient self-moving solution for long-distance relocations. Customers load their belongings into either ReloCube containers or trailers, while U-Pack takes care of the driving. Since its inception in 1997, U-Pack has successfully moved over 1.5 million people across more than 2 billion miles. Reviews highlight the legitimacy and ease of the service, with users appreciating the straightforward quotes, scheduling, and communication with drivers. Many customers noted that their trailers arrived on time and that their belongings were secure and undamaged during transit. The ability to control the timing and handling of items was a significant advantage, as it provided peace of mind and minimized the risk of damage. The customer service received high praise, with office staff and drivers going above and beyond to ensure a smooth experience. Overall, U-Pack is highly recommended for those looking for a budget-friendly moving option that alleviates the stress of driving a moving truck themselves.
If I ever move again I will definitely use U-Pack. It was the cheapest option for us moving across country! The customer service was very helpful when I reached out for help.
September 2024
The service was legitimate and very good. The quotes, the dates, the drivers and the process in general were very easy. The shipping and weighing certificates arrived without problems. Money very well spent if you want to avoid moving your things down the road yourself (it can be a daunting task).
July 2024
We had a great experience with U-pack. The drivers were easy to communicate with and kept us updated on arrival times. Our trailer arrived on its scheduled day and was delivered on the first day of our arrival window. None of our belongings were broken (they were packed well). Will definitely be using them again for future... read full comment
