Advance Auto Parts is a well-known auto parts retailer that has received mixed reviews from customers. While some customers praise the exceptional customer service and assistance they have received, others have experienced frustration with stock discrepancies and unavailable parts. The stores are described as having moderately priced products and knowledgeable staff who go above and beyond to help customers in need. However, the availability of parts has been a recurring issue, with customers sometimes finding that the stores are out of stock even when the computer system shows otherwise. Despite these challenges, the overall sentiment towards Advance Auto Parts is positive, with customers highlighting the efforts of the staff to provide excellent service and support. The stores are appreciated for their willingness to assist customers, even in difficult situations, such as when a customer's car broke down at the store location.
Stock-wise, it's a pretty average auto parts store, but the staff are very friendly and helpful.
August 2024
Great counter service, very helpful friendly workers.
May 2024
I love this advanced auto. Every single time I come in the employees try their best to help me out. I have been to the other location right off of independence Blvd once and there is a stark contrast in their customer service. Maybe I caught them at the wrong time but this location has always been good to me.
