Advance Auto Parts at 9507 E Independence Blvd in Matthews offers a wide range of automotive aftermarket products, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides free services such as battery testing, battery and wiper installations, engine code scanning, starter and alternator testing, and battery and oil recycling. Customers can save by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas at participating Shell stations. The reviews highlight the helpful and efficient customer service provided by the staff. Julio was able to resolve an issue with a part purchased from a different location, demonstrating the store's willingness to assist customers. Employees like Dom and Jimmy were praised for their knowledge, professionalism, and attention to detail in addressing customers' needs, such as replacing a faulty battery and terminal. The store's staff is described as friendly and willing to go the extra mile to ensure customer satisfaction.
These guys were great, went above and beyond to help me with my problem.
July 2024
Had an excellent experience today with Jimmy at Advanced Auto Parts! He had a positive attitude, was eager to help, informative, and efficient in replacing our dead battery. He was careful and attentive, and we are so grateful for customer service like Jimmy. Thank you Jimmy!! :)
March 2024
These guys were awesome with every purchase I did for some recent repairs.
