American Store & Lock in Matthews, NC offers convenient self-storage solutions for both businesses and residents. Located just east of East Independence Boulevard near the New Atrium Hospital, the facility is easy to access and secure. Customers appreciate the helpful and friendly service from the staff, including the owner, who is described as humble, sweet, and accommodating. The staff is attentive, providing codes for easy weekend access and answering questions thoroughly, making the process simple and stress-free. Many customers have rented units for over a year and feel confident in the security of the property, noting that the gates and access points work well. The units are reasonably priced for their size, and the location is considered convenient. Some reviews mention minor issues with application procedures or truck returns, but overall, the experience is positive. Customers highlight the good service, security, and ease of use, making American Store & Lock a recommended choice for storage needs in the Matthews area.
I really enjoyed this place!!! These guys had me laughing the entire time, it made my day. I wish I wasn’t leaving this area I would come back and visit them. They definitely know how to put a smile on their customers’ face. 100/10 and definitely recommend!!!
August 2025
X was great to work with and was engaging with conversation and general questions or concerns I have. Moving from state to state and this process was easy to navigate.
May 2025
I rented a storage building for over a year. Lance was great making sure I had everything I needed. It was very easy to access on weekends and was given a code to get in on Sundays if it was locked. I would highly recommend this place. Great service, polite and just amazing to deal with.
