“I had a very hard time finding the right size for a very large and heavy object being delivered by LTL. After going around to at least a half dozen storage locations, Public Storage took the time to understand what I was trying to store and provide the best solution for the best price. I couldn't be happier with my experience.”
“My experience being beyond a doubt one I will remember. The act of kindness and professionalism mix with what feels like making a connection with a friend. I love my few mins it took to pick up my truck thanks to my friend in that office.”
“A+ experience with this location. I rented a U-Haul today and was so impressed with how smooth the entire process went. No problems with availability, sprinter van was sparkly clean and drove smooth, and customer service was top notch. The manager, Willy Liles, explained everything perfectly. He made sure every t was crossed and every I was dotted and he did it all with the kindest smile. If I could give 10 stars, I would! American Store & Lock #1 will be getting any and all of my future business. 10 out 10 highly recommended 😁😁”
“Amber is awesome and always willing to help no matter what is going on, even when she is going through a rough time she always helps and always has a smile on her face”
Open 24 hours
13015 East Independence Boulevard, Matthews
Self Storage
“I had a problem with my account and Jenny went above and beyond to clear everything. She was a pleasure to work with! Also, the facility is clean and very well maintained. Nothing but good things to say about this Public Storage location!”
“We have rented storage here for years. They are always pleasant and helpful. Today I went in to purchase some packing materials and he was so kind to find me some discontinued or package changed items that were no longer able to sell and gave them to me saving me quite a bit. That was above and beyond because he didn’t have to do that… I would’ve never even known. We’ve always had great experience with these guys.”