New River Storage-Broadhurst, located at 121 Broadhurst Rd., Jacksonville, NC, provides a reliable storage solution with a variety of unit sizes, including climate-controlled and drive-up options. The facility is designed to accommodate diverse needs, offering units from compact 5x10 to spacious 15x20 sizes. Customers appreciate the straightforward reservation process, which can be completed easily over the phone or through text, making it convenient for those with busy schedules. The grounds are clean, well-lit, and monitored by security cameras, ensuring a safe environment for stored items. Many reviews highlight the exceptional customer service, noting that the management team is friendly, responsive, and accommodating. Users have reported a smooth move-in process, with the ability to handle steps remotely, as there are no offices on-site. The availability of temporary locks and flexible payment options, including online bill pay and auto payments, adds to the convenience. With a first-month discount and a commitment to cleanliness and security, New River Storage-Broadhurst comes highly recommended by its customers for anyone in need of storage solutions.
Excellent customer service. The day I first rented they forgot the remove the old lock. I notified them and they promptly came out to remove it and gave me credit in my account.
May 2026
Love that they are open 24hrs and it's a gated facility!
March 2026
So glad New River Storage was there when I needed them. Thank you for a safe and secure place to store my belongings.
