-
February 2024 by Charles Williams
Lost my phone walked in not knowing if I could get my contacts or information Diana helped me get a Celero phone and she was able to retrieve all my contacts and pictures thank you for being so patient
-
January 2024 by Bobby Parker
Diana took the time to help me with my phone issues she was very patient with me something the store in warsaw did not even bother to help i will be driving to this location
-
January 2024 by Barbara Graham
Diana took the time to help me get my phone resolved I was with no phone for 3 days great customer service and had so much patient
-
December 2023 by Linda Pedro
Had an awesome experience at Boost Mobile today, Diana was so extremely professional and very helpful! Went above and beyond. Answered all my questions very professionally. Go see my girl Diana at Boost for all your phone needs. I surely will be back. Five Star customer care.
-
December 2023 by Andrew
The people that work here are so rude
-
September 2023 by Barbara Cox
Excellent customer service Diana you have so much patience with the elderly every time I go in she makes me feel good and not dumb on not knowing how to use my phone features thank you
-
July 2023 by Edward Lopez V
Roxy got me in and out with account billing and got me some great information about upgrading.
-
July 2023 by David Elle
I came about 2 years ago. I had been traveling cross country and was having extreme difficulty with my sim card not functioning. I was worried I'd lose everything that was connected to my phone number, and a very sweet and polite young lady assisted me. She was efficient, polite, knowledgeable, and overrall amazing!
-
April 2023 by Amanda Kedigh
They were very friendly, engaging and courteous. Went in to replace a damaged phone and based on their professionalism I walked out buying a much better phone plus accessories. Normally this might frustrate a customer, however their knowledge of products and personal anecdotes gave me more confidence as a consumer to make a much needed and more expensive upgrade. Additionally, one of the ladies was new and being trained on the system. Still she was a fast learner and a natural with customer service. The other young lady that was training her gave her excellent guidance and instruction. I I never felt like I was the training aid or that my time and money were being wasted. There was a problem with my new phone later that night and my wife and I returned there the next day to resolve the issue. I was glad that they were both there and that there was a warm reception and genuine concern regarding the issue. Ultimately my wife and I enjoyed our time there with them that we ended up staying longer than expected just to chat about phones and service plans as well as life in general. It was a far superior service that what I have received in the past with other service providers and stores.
-
March 2023 by Bowdean Cottrell
Every time I try to call...mailbox is always full and can't talk to a employee....need to know info and can't find out
-
February 2023 by Sonny West
Great customer service very patient feels good to walk in and they call you by your name
-
February 2023 by James Dildy
You walk in the store and you can feel the great customer service soon as you walk in my favorite store
-
February 2023 by Charlie Mcroy
Thank you for your patient in helping me with my phone
-
January 2023 by Jerry Oakes
Thank you for the help to the elder community Diana you have so much patient with meI will let everyone know about the new government program
-
June 2022 by Sonya Pagan
Been a loyal customer for 6 years and I never get tired of going to western location I always get the best service from the girls there
