“Best place to buy school uniforms. Not only was Kim extremely helpful, she went above and beyond to help my girls get the right sizes, styles they wanted and colors for their school. Ordered the remainder of items online with ease with her help. She made this year’s school clothes shopping experience actually enjoyable for both my girls and I. Highly recommended The Children’s Place in Jacksonville Mall, and if you need any help I’d ask for Kim. (She even went in the back and was looking for the right sizes for my girls before suggesting online ordering) Very very happy with our visit and experience!”
“Store was MOST helpful. Knows her product. I appreciate it when staff is knowledgeable. Very friendly. Made my shopping experience great. So happy she was there to help. Store manager was the associate. I will definitely go back.”
“I live on the road fulltime and use jcp salon so they can keep track of my color etc. I have asking for a more ash tone as I throw so much warmth. I wanted some brightness as well. My stylist was Em and not only did she achieve an ash tone she made me the perfect blonde.
If I lived in the area full-time I would have her as my stylist all the time. She listened to exactly what I wanted which not many other stylists have.
She’s lovely to chat to as well and made sure I was comfortable.
She’s an asset to JCP salon in Jacksonville!”
“Lots of lightly used work-out gear for good prices. Separated by size and category. The return policy is a bit short so keep that in mind and try before you buy. 👍”
“Located in a strip mall it's like any other Carter's, which includes Osh Kosh. The Sales Associates have always been awesome though and are super helpful. When my kids were having a fit they came over and asked if they wanted to play with blocks. Any parent would appreciate that! The reason for 4-stars is because they don't carry husky items in store, with the exception of a couple pairs of jeans.”
“the staff on the evening of 5/28/26 were amazing!
my spouse and i are expecting our first baby and i had been wanting to go look around. right when we had picked out a few things, he got a really bad nosebleed and had to leave the store quickly.
the girls up front let me borrow a paper towel roll to go help him, and keep my items up at the register. thank you so much, and i appreciate you guys asking if he was ok when i came to check out!”
“JCPenney exceeded my expectations and made shopping for clothes an enjoyable experience. From the moment I walked in, the staff was incredibly kind, professional, and had a great sense of humor. They made the experience fun while also taking the time to help me find the right fit.
One thing that really stood out was how helpful the employees were when sizing me for several clothing items. They took the time to make sure everything fit properly, which made shopping much easier and gave me confidence in my purchases. Customer service like that is becoming harder to find, and it definitely deserves recognition.
To top it all off, many of the clothes I was looking at were on clearance, so I was able to pick up some great quality clothing at excellent prices. Great service combined with great deals is always a win.
The store itself was very clean, well organized, and brightly lit, making it easy to browse and shop comfortably. The fitting rooms were clean and readily available, and even the men’s restroom was spotless, which says a lot about how well the store is maintained.
Overall, this was an outstanding shopping experience. Friendly employees, excellent customer service, clean facilities, and fantastic clearance prices make this JCPenney an easy five star recommendation. I will definitely be back.”