CVS Health in Jacksonville offers a convenient and reliable option for managing health needs, operating seven days a week. Customers can easily access prescription refills, COVID-19 and flu tests, vaccinations, personal care items, and healthy snacks. The store is committed to saving time and money through programs like ExtraCare®, which provides personalized deals and rewards, as well as weekly promotions and online ordering for free pickup or same-day delivery. While many customers praise the prompt service for prescriptions, over-the-counter products, and vaccines, there are some concerns about the automated phone system, which can be frustrating. Efficiency is highlighted as a key feature, with quick service noted at the drive-thru. However, customers should be cautious navigating the store's tight entry and exit points. The pharmacy is well-stocked and clean, and staff members are often described as knowledgeable and friendly, providing exceptional customer service. Despite some complaints about prices being high, the overall experience at this CVS is positive, with many customers expressing satisfaction with the quality of service they receive.
My choice for twenty years. Still going strong. Added bonus, they have the best seasonal jewelry.
January 2026
WORST customer service i’ve encountered and for it to be at a CVS where people go when they aren’t feeling well baffles me. Being rude to an ill person should be a CRIME. do better.
December 2025
Marshalls in Jacksonville, North Carolina has the nicest and helpful staff. They were friendly and willing to give you a hand. Quick lines, store is clean and filled with lots of goodies! Keep up the great work everyone 😄
