CVS Health in Jacksonville offers a convenient and reliable option for managing health needs, operating seven days a week. Customers can easily access prescription refills, COVID-19 and flu tests, vaccinations, personal care items, and healthy snacks. The store is committed to saving time and money through programs like ExtraCare®, which provides personalized deals and rewards, as well as weekly promotions and online ordering for free pickup or same-day delivery. While many customers praise the prompt service for prescriptions, over-the-counter products, and vaccines, there are some concerns about the automated phone system, which can be frustrating. Efficiency is highlighted as a key feature, with quick service noted at the drive-thru. However, customers should be cautious navigating the store's tight entry and exit points. The pharmacy is well-stocked and clean, and staff members are often described as knowledgeable and friendly, providing exceptional customer service. Despite some complaints about prices being high, the overall experience at this CVS is positive, with many customers expressing satisfaction with the quality of service they receive.
This is by far one of the worst pharmacies I’ve ever dealt with. The staff is condescending and unhelpful, acting like they’re doing you a favor just by doing their job. Every visit turns into a frustrating experience, and getting your medication feels like a battle. If you have another option, I highly recommend going... read full comment
December 2024
They had my prescription for 2 days and sent it back on the shelf. This has happened 3 times. They were rude about it and basically called me a liar until I brought up the text message on my phone that they would hold it for 2 weeks. Then they Miraculously had it done in 2 hours. Smh. Going to another pharmacy.
September 2024
Please tell me why we cannot talk with a human being when calling? This is insane - push this button-push that button and then we are texting you a link. This is insane!!
