New River Harley-Davidson, established in June 2004 in Jacksonville, NC, offers a welcoming environment for motorcycle enthusiasts and first-time buyers alike. Located near a military base, the business proudly supports military personnel and local law enforcement. Customers appreciate the wide selection of Harley-Davidson motorcycles, parts, apparel, and collectibles, along with an excellent service department. The Riding Academy is particularly praised, with instructors like Moe providing personalized and engaging training experiences that help riders improve their skills and confidence. Reviewers highlight the friendly and knowledgeable staff, noting that they are easy to work with and always willing to help. Many customers, including those buying their first Harley, feel comfortable and supported throughout the purchasing process. While some have noted challenges in securing service appointments, the overall sentiment reflects a high level of satisfaction with the service and community atmosphere at New River Harley-Davidson. The commitment to customer satisfaction and community support makes this business a valued resource for motorcycle enthusiasts in the area.
Great staff, up front communication without pressure by people with actual knowledge. Service shop is top notch and always stocked on upgrades and accessories.
August 2026
Had a great experience at the course and also ended buying what I said I was coming for easy going paper work .felt like family and that’s good Quality and service every place needs this and they were honest from the start (sportster 1250 s ) a sexy power new toy to just go for joy rides
August 2026
One of my Favorite places to go, It's my happy Place.😁
