The Salvation Army Family Store is a thrift shop with mixed reviews. Customers describe the staff as pleasant, great, and an absolute joy, with exceptional customer service that leaves people smiling. The store supports a worthy cause, sometimes offering free canned goods and accepting food donations. It is generally seen as orderly and neat. However, many find the shopping experience lacking. Common complaints are that the store is not clean, with dirty floors, shelves, and changing areas. The environment is described as lacking warmth and organization. Shoppers often report a scarcity of good items, noting that clothing and shoes can be too worn out, with not enough sizes, and that furniture is scarcely available. Some feel prices are great and affordable on some items, but others are overpriced and have been creeping up, leading some to shop elsewhere. Additional frustrations include a very slow, dated checkout system, the absence of a public restroom, and occasional staff rudeness near closing time. While some visit often due to location, others prefer the cleaner, more affordable store across the street.
Very friendly and helpful. Found a couple treasures.
June 2026
LOVE THIS STORE AND LOVE THE WORKERS!! Great and friendly staff and the prices are great and the store is very clean and organized. 3 thumbs up to the staff!! Very relaxed and pleasant experience.
May 2026
This was my first time here and I had a ball. I found so many cute items. I will definitely be back.