State Employees’ Credit Union has been praised for its helpful and friendly staff, with members noting positive experiences over many years. Customers appreciate the smooth process, especially with mortgage specialists who keep them informed and handle transactions thoroughly. While some branches may have less smooth experiences, others receive high praise for excellent service. The credit union offers various ways to access services, including ATMs, mobile apps, and drive-thrus, especially during busy hours. Overall, members feel supported and satisfied, highlighting the staff’s professionalism and the institution’s reliable assistance.
Always a smile on each employee and always friendly
May 2026
I've banked with NCSECU for 30+ years. Everyone is so courteous and helpful both at this local branch as well as the call center.
January 2024
Abigail is AMAZING at her job. She's the Mortgage Loan Specialist. Everything for us went sooo smooth, I couldn't believe it! She was very thorough and kept us up-to-date every step of the way!