Credit Unions near Kannapolis, NC

“Seems to be a great bank but I bought a car through the local Hilbish Ford and my truck ended up having a pretty major timing chain cover oil leak. Took it to the dealership if they acted like they were going to fix it but then they told me I bought it as is. This Bank needs to be very weary of giving loans out to Hilbish Ford especially when it comes to used cars. I got jammed on this one and it's probably going to end up costing me well over $1,000 to get it fixed. I can't say with 100% certainty but I believe the vehicle was washed down and the oil leak was washed clean before I bought the vehicle that way I would not see it. Just trying to get my story out there so people know to be very careful about using Hilbish Ford. It would be completely different if they would have just fixed it. All they had to do is pay their own people for the labor and the part itself would have been very minimal. But they chose to screw me over.”

“I absolutely love this branch! They have been nothing short of amazing anytime I've ever needed help with my accounts. Everyone there is eager to help. I really appreciate the security measures they have taken by putting in magnetic doors as well. It makes me feel safe. Will continue to do business with them and will recommend anyone looking for great service to give them a try.”

“I am more than satisfied with the service that Ms. Shannon Atwell has provided me. She has been very helpful. It’s a rare thing to discover a bank that genuinely cares about the people it serves and Nova is that kind of bank. They’ve always shown me kindness, respect, and a friendly service. I can’t recommend them enough for all your banking needs – you won’t be disappointed!”

“Thankful I have only banked with this institution since December 1997. Today, my mind changed about their customer satisfaction skills and employees' attitude.”

“For two years SECU has helped me with a mess of issues. I travel for work, my IDs are rarely up to date, I often have out of state paper checks and on and on. Every time I have an "issue", the tellers are so nice. They are knowledgeable and know policy so they can help me, or help me help myself.Things were so hectic during covid and getting documents, they always helped. Never made me feel as stupid (as I was) or problematic. I made a mistake using a diff prominent cu for my primary monies. SECU even helped me fix the errors THAT other place caused.Being new to Charlotte, I opened 3 bank accounts. You never know a good bank until you've had quirky situations. I've been able to see firsthand how SECU is superior to the others I'm now closing.I referred nearly all my coworkers. Many got better home and auto rates and even tell me abt benefits I didn't know of. I'd just like to share this is a good place... no glitz and big commercials or "stadiums", but professional, reliable and accurate in accounting... employees are kind. Who gets that anymore?”