First Bank in Kannapolis, NC, is a trusted community bank dedicated to serving local residents and businesses. Conveniently located on South Main Street, it offers a range of personal and business banking services, including digital and mobile banking, mortgage loans, insurance options, and wealth management. Customers appreciate the friendly, personalized service provided by knowledgeable local bankers who know their clients by name and treat them like family. Many reviews highlight the bank’s willingness to go above and beyond, with staff offering helpful and caring assistance, such as calling social security on behalf of clients or providing tailored financial advice. Customers value the straightforward, accessible experience—getting to speak directly with staff without prompts and feeling truly supported both professionally and personally. The bank has been praised for its courteous atmosphere, quick responses, and the ability to build long-term relationships. Overall, First Bank in Kannapolis stands out for its community focus, personalized service, and commitment to helping clients succeed. Member of FDIC and an equal housing lender.
I love my Bank. They personalize their customers. They call me every year on my bday. They call me if I've gone out of town, just to see if its me making purchases on my card. Truly a caring business.
April 2026
This is one of the best banks around! The employees are friendly and professional. Always smiling and helpful. They offer so many different services.
March 2024
Ann and Renee have always been there when I needed help with any of my businesses. Always available and never have to set an appointment. Truly quality local bank!