Petco is a health and wellness company dedicated to enhancing the lives of pets and their owners. The Kannapolis Petco store, located at 2231 Roxie Street, offers a wide selection of pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. Customers appreciate the full-service grooming and veterinarian services, along with Vetco Vaccination Clinics and pet adoption services. Some reviews highlight excellent customer service, particularly from staff members who go above and beyond to assist, like one who helped a customer find treats and toys after adopting a dog. However, there are mixed experiences, with some customers noting that staff could be more proactive in offering help and that the store's inventory and cleanliness could improve. Overall, Petco is recognized for its quality products, good prices, and dedicated employees, making it a valuable resource for pet owners.
Yesterday was the 1st time I have been and when I got enough money I will be going back they got some awesome items and the workers seem good alao
July 2026
Taylor, an associate was so very helpful. She went above and beyond to assist me in finding everything I needed for my new adoption. Her customer service skills were exceptional. Thank you so much.
February 2026
It was nice to have an experience in an business for a change where you get talked to as a human being and not talk at as a consumer.
