Cricket Wireless Authorized Retailer is a highly praised business for its exceptional customer service. Customers have consistently noted the staff's patience, professionalism, and compassion, with one employee, Wendy, being singled out for going "above and beyond" to assist customers. The business is also commended for its competitive pricing, reliable coverage, and flexibility in contract terms, offering significant savings compared to larger providers. Clients have expressed gratitude for the staff's friendly, helpful, and intentional approach in addressing their needs, making the overall experience a positive one.
Had to replace my husband’s phone today. Ashley the young lady that was helping up was awesome! Very knowledgeable on what the new phone was not doing and was determined to help us before we left. She gets 5 starts! Her customer service was top notch!
March 2026
I came in looking for a Sim card and Anthony was able to sell me a brand new phone for the same price as my Verizon bill and the monthly bill on this phone is only 60 dollars a month whereas my Verizon bill is 120 a month. I'm going to be recommending cricket to everyone i know and telling them to go straight to anthony.
February 2026
Anthony had amazing customer service and helped me fix my phones plug in spot where I plug in my charger. He's a nice young man and helped me out a great deal!
