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October 2023 by I am Hova
Kernersville I guess it's who you know....don't open account taken weeks to get my money.they treated me like a fraud
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November 2022 by TL Hall
I have banked here since moving to NC 17yrs ago and they have been amazing at both the Rural Hall and Kville branches. Ruth Dowell at RH, Debbie and Molly at kville. Thank you!! THall
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September 2022 by Cold Shadow
I spoke with Mr. Eli Stroud today and he was such a helpful and nice person. I've been on the phone with a lot of people regarding my mother's estate and he was ,by far, the most pleasant and helpful person I had the pleasure of dealing with. TH
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September 2022 by Susana P
I went to the bank on Friday and Ms. Debbie helped me with some paperwork I had to submit. She was so nice and patient, even though I brought the wrong paperwork; she was able to help me. Excellent customer service, she's the best.
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July 2022 by Chris ingalls
Tremendous customer service. This is a customer service driven location. Some places treat you as a number. Not this location. Come here to be treated as you should.
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June 2022 by James S.
This bank has been here for a long time. With so many banks coming and going and name changes its amazing that this place, with some of the worst customer service ever, is still here. The building itself is looking dated especially inside. Carpets and surfaces are well worn. This is the kind of bank that loves its customers.. it's regular customers that carry big balances. Let your balance drop, or have an issue, or need something else. Forget it. You will get treated like a criminal, carded, and given dirty looks. Very disrespectful. This bank makes my life difficult when I have to deal with them. Which is not very often thank goodness. Given the choice of using this bank or no bank I would take none. The worst.
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December 2020 by Nauticaaa Fash
Nothin is good abt this branch lazy bunch of pple, the staffs should be given ultimatum to bring customers to open an account maybe that will make them realize how important a customer is or that will make them committed to there job
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July 2020 by Clint W.
Awesome bank and fantastic people. Debbie is the best and goes out of her way to help her customers best she can. Can't say enough about FCB in Kernersville NC.
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December 2018 by brooke Paulsson
Most of the people here are amazing and sweet! They can thank their customer service for now losing a long time customer though..sad!
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May 2017 by Star ShineOn
Super nice people
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September 2015 by JH H
Fantastic service from a thoughtful and knowledgable staff. You'll be happy to bank here.