AutoZone Auto Parts is known for its knowledgeable and friendly staff, particularly Ronnie and Bill, who provide excellent customer service. Customers appreciate how they take the time to explain car problems and help find the right parts. Most experiences are positive, with many returning for the great service. However, there are occasional instances where items recommended were not necessary, leading to returns. Employees also have a good sense of humor, as seen when one politely clarified the non-existence of "headlight fluid." Overall, AutoZone is highly recommended for its helpful team and supportive atmosphere.
Omg I went to Auto zone Kinston NC there was a guy there buy the name is Ronnie this guy was an angel I swear he saved me a lot of headache thanks Big Ron
February 2026
Great customer service good price helped me find out what was wrong withy truck above and beyond
June 2025
Mr. Ronnie from 0425 is excellent. Great customer service !!