Oil Change in Kinston, NC

“I was a first time customer today and I can't tell you how impressed I am at the speed, service, and quality of Castillo. I needed two tires on my car and from the time I arrived they jumped right on it. I wasn't even there 20 minutes and they had me back on the road. I thought they were getting pretty busy at the time, but they kept things moving quickly. The tires were very affordable and the staff were very helpful and hard working. I will most certainly be back!”

“I got package 1. My experience was semi. However the person detailing my car was new. But the supervisor immediately stepped in and advised that the detail was not completed. I wish I got her name but didn't. However after she addressed the situation, I was totally satisfied. Also my husband dropped his wallet and we received a phone call while running errands letting us know that they had his wallet. When we arrived a gentleman let us know he found it. We gave an undisclosed amount to him to the cashier to give to the gentleman that found it. Overall I appreciate the service that was provided. Expensive but good. Just make sure you are getting what you paid for.”

“A few days ago I gave this place a 1 star review because I had an issue with my last oil change service. To my surprise the owner (Chris Gardner) gave me a call and I explained the situation to him. He was very professional and he fixed the problem. Great customer service is really hard to come by these days. I really appreciate the fact that he went above and beyond to correct the situation. Due to his professionalism and customer service I give him a 5 star!!!”