Optimum
Internet Service ProvidersHours:
4159 West Vernon Avenue, Kinston NC 28504 Hours
About Optimum
Optimum in Kinston is highly praised for its helpful and friendly staff. Customers appreciate the knowledgeable employees who assist with phone problems, billing issues, and device purchases, making the process quick and easy. Maria Garcia is frequently mentioned for her professionalism, kindness, and willingness to go above and beyond to help customers, whether it's fixing phone problems, reconciling bills, or helping with new phone purchases. The staff's courteous and understanding approach creates a positive experience, and the service is considered good and affordable. Customers also note the respectful and patient attitude of representatives, leaving the store satisfied and confident in Optimum's services.
Most Recent Reviews
August 2026
The staff always helps me whenever I have a problem with my cell phone!
August 2026
Maria Garcia helped me today with a SIM card problem. She was FANTASTIC, very helpful, very nice, very knowlegable. Couldn't ask for better service !!!
July 2026
At the Optimum store I was in and out quickly because it was an easy thing, swapping out modems.
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- Kinston, North Carolina