UScellular provides exceptional communication services and products, connecting millions of people, businesses, and government operations through their award-winning network. With a focus on customer experience, they offer the latest smartphone devices, accessories, high-speed internet, and connected home solutions. Customers have praised the friendly and knowledgeable staff at the Kinston store, highlighting their professionalism and attentiveness. Many reviews mention outstanding service from employees like Edson, who efficiently assisted with phone purchases, and Alondra, who was praised for her patience while setting up devices. Customers appreciate the ease of processes, even during difficult times, such as handling sensitive account changes. Overall, UScellular is recognized for its commitment to providing real human service, making it a recommended choice for communication needs. Visitors are encouraged to check the store for special offers.
A BIG THANK YOU to Diana Santiago for her efficient help with our phones today at this US Cellular store!. She was very knowledgeable, kind, and helpful. We will be going to this store from now on!
October 2025
I honestly had the best service with Julie, she was very nice and patient with me.
September 2025
Really good store and good employees. Excellent selection in Phones. Just we need more Cell Service besides Kinston for price and then some areas no service not ever leaving the County. 5g Phones don't work too well on 4g and 3g Capabilities.
