Deacon Jones BMW of Kinston is the place to go for BMW drivers in the area. It offers an attractive selection of new BMW cars. Customers report the absolute best experience, describing the team as awesome and amazing. Reviews highlight world class customer service, professionalism, honesty, and first class service. The staff is noted for being great, outstanding, knowledgeable, and helpful, making customers feel like trusted friends rather than just a sale. The purchase process is consistently described as seamless, straightforward, and easy, with no high pressure tactics or last minute surprises. The crew is commended for being very straight forward, honoring their initial offers without going back and forth. This results in a fast and efficient transaction. Many customers express that they would drive a significant distance to buy from them again, becoming repeat customers. The excellent work and support extend beyond the sale, with staff going above and beyond to help, even in personal situations. Customers highly recommend Deacon Jones BMW for anyone in the market.
Super helpful…. Fixed a problem with my daughters X1 while I waited 10 out of 10!!!
January 2026
The service is always spectacular! I appreciate the attention to detail and video showing step by step review of my vehicle. Thank you
January 2026
Wonderful staff; completely painless process; easy scheduling for service; super knowledgeable staff; service department sooooo accommodating and helpful; and BEST CAR EVER!!!
