Deacon Jones BMW of Kinston is the place to go for BMW drivers in the area. It offers an attractive selection of new BMW cars. Customers report the absolute best experience, describing the team as awesome and amazing. Reviews highlight world class customer service, professionalism, honesty, and first class service. The staff is noted for being great, outstanding, knowledgeable, and helpful, making customers feel like trusted friends rather than just a sale. The purchase process is consistently described as seamless, straightforward, and easy, with no high pressure tactics or last minute surprises. The crew is commended for being very straight forward, honoring their initial offers without going back and forth. This results in a fast and efficient transaction. Many customers express that they would drive a significant distance to buy from them again, becoming repeat customers. The excellent work and support extend beyond the sale, with staff going above and beyond to help, even in personal situations. Customers highly recommend Deacon Jones BMW for anyone in the market.
Excellent and courteous service and attention. Jose is the best service manager I have worked with in over 50 years.
September 2026
Best team and will always purchase from these group of people! This is my fourth time and would highly recommend them to anyone! Hands down best dealership and service department!
September 2026
This was my first service experience at BMW of Kinston. I was exceptionally impressed! Every aspect of the service was well organized, thorough and efficient. The team even made the State Inspection so simple. And, the car wash - my BMW has not been this clean since it was purchased.
