NAPA Auto Parts - Pleasant Ridge Auto Parts receives high praise for its consistently helpful and skilled staff. Customers describe the team as going above and beyond to provide excellent service. They are highlighted for diagnosing and repairing issues, like a failing alternator, even during inconvenient times. The staff frequently assists with installations and repairs directly, such as fixing a flat tire in about fifteen minutes or installing wiper blades. They also provide helpful advice and help locate correct parts. Reviewers note the staff's exceptional effort in handling warranty and receipt issues. Multiple customers highly recommend this place for any auto-related needs, calling them life savers who provide top-notch service.
The short story, my Accord had a problem that I thought was a partially failed computer or maybe an input module. 6 Alert lights! Talked to my mechanic 100 miles away in VA and he said he thought it might be a bad battery. Said take it to NAPA in Kitty Hawk and ask if they can test the battery. I did as he suggested. The... read full comment
July 2026
Of course my wife's car is making a grinding sound while on vacation to the OBX. I went there to check the rear brake pads and they let me borrow the tools they had on hand so I could replace them in the parking lot. Both knowledgeable and helpful. I highly recommend this auto parts store.
June 2026
Bob was very helpful in getting me what I needed and back on the road. Great honest place.
