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November 2023 by Ayanna Mills
Buyers beware. Mattress warehouse has a flexible policy when it comes to mattresses only but this apparently does not apply to the special bases that go up & down. My husband and I realized after buying a Queen that it was too small for us. We confidently called back because NICK adamantly assured us that if it didn’t work out we could always swap for something better. Only to be informed by Nick later that they don’t take back bases. Now we are out of $800. Wish they would have been more transparent about the bases being non returnable
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October 2023 by Casey Brown
Nick was outstanding! Not your typical “sales guy”. “I was completely impressed with his professionalism and customer service! He was super informative, really knows mattresses!
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October 2023 by John Norman
Nick did a good job of listening to what I wanted and quickly helped me pick out a bed I wanted. He did not try to "upsell" me to a more expensive bed and I appreciate that. Good experience.
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September 2023 by Nova Erica Tan
Nick is an incredible sales associate. He truly knows the mattresses inside and out and their back story. He was honest with us and our expectations and did not push us towards one mattress or another. He really encouraged us to pick what we felt was best for our needs and gave us tips on what to look for. With 2 other customers in the store, he was able to juggle all 3 of us effectively without me feeling neglected. He has a great personality and it was a unexpected pleasure to have an enjoyable mattress shopping experience with him!
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September 2023 by Jemica Warren
I was looking to replace my King mattress with a more durable one for my husband and I as he is big and tall. Nick was very helpful and patient throughout the buying process. He took his time to thoroughly explain the differences in the mattresses and adjustable bases. He made sure we got what we needed without being a pushy sales person. I would highly recommend him and this store if you are looking for great customer service. Will refer Nick to anyone I know looking for mattresses, bases, or pillows.
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August 2023 by John Voter
We recently had the experience of Nick showing us multiple different mattresses throughout his store, and he was very professional and nice. He went above and beyond to figure out which mattress would work best for us and even had us lay on a test mattress machine to determine which style would work best for our bodies. He was very informative and he taught us many things we did not know about mattresses. He deserves a raise for his hard work and outstanding customer service.
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August 2023 by Erica O'Sullivan
We had a great experience at mattress warehouse. Nick was super knowledgeable and easy to work with!!! There are so many great mattress options and it can be kind overwhelming, but Nick really gave us great guidance and helped us purchase the perfect mattress!
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August 2023 by John V.
We recently had the experience of Nick showing us multiple different mattresses throughout his store, and he was very professional and nice. He went above and beyond to figure out which mattress would work best for us and even had us lay on a test mattress machine to determine which style would work best for our bodies. He was very informative and he taught us many things we did not know about mattresses. He deserves a raise for his hard work and outstanding customer service.
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June 2023 by Nina Hunter
Had an excellent customer service experience today at the store. Thank you so much Mr. Wendell for assisting my husband and I with a comfortable mattress for my back needs. We truly appreciate your expertise!
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May 2023 by EME. (Luz, verdad y vida.)
if you are looking for mattress this is a Great place to go first, Jeff help us out with great costumer service. They also have awesome deals. I recommended 100%.
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May 2023 by Juliana Michniak
Jeff helped me find the perfect mattress quickly and efficiently. He gave me the information I needed and the space as well to try out all the mattresses until I found the perfect one. He made the rest of the ordering process super easy and I recommend him to anyone else who comes in !
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April 2023 by diana perez
Literally just left Mattress Warehouse in knightdale. Jeff was super helpful and patient with me. He made sure that he was showing me mattresses within my budget and exactly what I was asking for. I walked out with one mattress and my King size will be delivered in only one week. Thank you so much Jeff! I look forward to continuing to do business with you in the future.
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April 2023 by Steven Browning
Jeff provided prompt and courteous service. He was able to quickly find the right bed for me and my wife. He was patient with reviewing other potential beds, but pretty much the 2nd bed he had us try was the winner. Thanks to Donna for reassuring our choice as well, and to both y'all for your friendliness.
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April 2023 by Teon Rawles
Donna Wells was very professional and honest. She wasn't pushy with just trying to make a sale.. she asked about my concerns and sleep habits.. Her expertise and information provided helped in making my purchase. The mattress I bought was for my guest room and I wish I hadn't gone to mattress firm first when I bought the mattress for my master bedroom.. I highly recommend this store.. Donna was great
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March 2023 by Yolanda Peppers
I went to Mattress Warehouse to find a new mattress & was immediately meet by Jeff. He was friendly, courteous & knowledgeable. He advised me of the financing options & we discussed my price range. He showed me several options & advised me of different mattress types. After trying a few I decided on a Serta & I’m pleased with my choice. Jeff & Donna got me checked out quickly. The delivery is scheduled to be here in 2 days which is awesome. I highly recommend Jeff to assist with your needs.
