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“"5/5 Stars!
Its been a blessing working with such an incredible team at Best Buy Metals Asheville, and I can confidently say they're the BEST in the business!
Their commitment to excellence, exceptional customer service, and top-notch metal. What sets them apart, however, is their core values! The dedication and love to their communities. They're not just a business - they're a trusted partner and neighbor!
If you're looking for a reliable, honest, and hardworking team to handle your metal roofing needs, look no further than Best Buy Metals!
Keep up the fantastic work, team!”
“All associates friendly,courteous. Check with management for any item they are not sure of. William, manager, extremely friendly and knowledgeable re.Ace products. Also Lawrence, knows all! Really...I would only go to big box hardware stores if Ace didn't carry”
“I like all ACE hardwares, but this place especially has earned my review. Everyone's always nice and helpful, but, Andrew, in the back particularly. He is the single best Stihl technician I've ever had the pleasure of working with.”
“Over several visits I have really begun to appreciate Maddens Ace Hardware. The staff has always been super quick to ask if you need help. They notice you are there as opposed to the big box stores. They have a nice selection to item at reasonable prices.”
“Always so helpful! Convenient location and someone will help you right away. They answer questions about projects and products and are so helpful! Much better service than a big hardware store. Support local!”
“The Asheville branch has customer service figured out! They always have someone to answer the phones. If you leave a message you can be assured that someone will call you back. Ask for Adrienne and she will answer all your questions and see your project through to the end with professionalism.”
“Best experience of my life lol thank you to “Bill with one L!” He put together our chicken coop in record time and legit had it ready to load onto my truck by the time I arrived!!! Forever grateful. Give this man a flipping raise! ;)”
“The nicest and friendliest owner ever! So helpful and have so many things made in the USA. They have older axes and other old tools. There is a wood fire heater that is so cool. This is the kind of place you step back in time where they always know your name. Over 100 years old building with the original elevator. If you are even close by stop in and say hi. Support local owned businesses they need all the support they can get.”
“Okey doke... so good eals are a good thing and this is certainly a place you should go look for Rigid, Ryobi... and some other things.Great effort to make sure you are aware of a sale of a special deal.”
“Exceptional service from Asst. Manager Bobby for a return which we purchased at the Clayton,Ga store. We lost the receipt but he honored our return and issued a gift card for the amount. He was very understanding and came up to the service desk when the supervisor called him up to help when he wasn't going to help us.”
“All I can say is I'm very thankful for Michelle (Pro-Sales) and Brian (Department Lead). I had $600 bucks' worth of material that needed to be picked up and returned. I was informed that Home Depot would pick up any unused material and take it back to the store for a return/refund, which is one of the reasons I chose to go with them for my building material needs. I was beginning to get frustrated due to the numerous failed attempts at trying to get HD's 3rd party delivery service to pick the material up. Thankfully, Michelle who is new to the store decided to take matters into her own hands. Michelle worked diligently to pinpoint the reasons for the 3rd party delivery services lack of action. I know this wasn't an easy task, as I was a manager at Lowes for quite some time and truly understand the headaches that come along with communicating with different 3rd party vendors. Michelle and Brian spent no telling how much time trying to get to the bottom of this situation, which they obviously didn't have to do. Finally, they came to the conclusion that the best course of action was to step away from their already hectic workday, take matters into their own hands, ride out to my house which was 20 minutes away, hand stack all the material themselves into the back of their truck and take it back to the store. This day and age you typically don't see this kind of customer service. I must say it was a breath of fresh air witnessing this above and beyond level of customer service. Home Depot has accouple of great ones in Michelle and Brian!
Thanks Again!”
“I went in to find an LED light bulb and we (me and the store manager) couldn't find it anywhere, so I just decided to get a different kind which was sitting above a price tag of $13. I went to self checkout, and it rang up for $54, so I was confused on why. Me and the lady working self checkout went back to the light section to see what happened, and apparently it was placed above the wrong tag which wasn't even their fault, and they gave it to me for $13! Being nice to the employees can make all the difference at places even though they probably would've done that anyways :) Thanks guys!!!”
“Tracy is AMAZING!! She has great taste and stands behind every product. Working with her was one of the best things about building our new house. Thank you Tracy and ProSource!”
“Not much different than any other Lowe's you go into. Sometimes you can find someone to help other times you can't. I just downloaded the app and search my store for anything I need before going in because it usually tells where it's located in the store on the app.”
“Sheri Warren (not sure of spelling) at the Smokey Park Hwy location gave exceptional customer service!!! I ordered online and both items didn’t show up as to be delivered. She fixed it just in time for the driver to get me all the items I ordered! Really appreciate her expediting this and knowing how to pull of the strings together! Rare this day and age!”
“Self wash was great! the only slight problem was that there were no restraining collars and some of the blowers were broken (still functional though) not a problem for my dogs though thankfully. will definitely be back”
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“Located directly on Leicester Hwy, this hardware store is a convenient stop for anyone living in or near the community. They have a wide selection of hardware and landscape items as well as propane, kerosene, plumbing, and electric. Lots of miscellaneous stuff, too much to list here. I'm a frequent customer at Leicester Hardware, usually stopping in to buy the 20 lb. bags of black oil sunflower seeds for our bird feeder. They sell a variety of dog food and other animal feed, all at a very fair price. If you're in the area stop by at Lester Supply and hardware!”