Boost Mobile, a telecommunications provider, is known for its exceptional customer service and commitment to meeting the needs of its clients. The staff, including Geo, Karthik, Jeremiah, and Mariah, are praised for their professionalism, patience, and ability to make customers feel comfortable and well-cared for. Customers have shared positive experiences, such as the smooth transition from a previous service provider and the availability of amazing deals on new phones. The new store manager, Mariah, has been particularly commended for her determination to ensure customer satisfaction, making the experience at this location much more enjoyable. In one instance, a customer, Viv, went above and beyond to assist a customer who was in a difficult situation, staying on the phone for over 25 minutes until the customer reached the store. This level of dedication and empathy has left a lasting impression on the customers. While there was one isolated incident involving a misunderstanding, the staff's efforts to resolve the issue and the support from the local police department demonstrate the store's commitment to providing a positive customer experience, even in challenging situations. Overall, Boost Mobile's Lenoir location is praised for its exceptional customer service, knowledgeable and friendly staff, and the availability of great deals, making it a preferred choice for those seeking reliable telecommunications services.
Karthik was great!! Come get a phone and he’ll give you deal!
February 2025
I was on my last leg with this company literally about to quit totally and the gentleman in there is very helpful.
January 2025
Karthik and Jeremiah both helped me switch from bark mobile to boost with a new awesome motorola razer for an AMAZING DEAL! New near thousands dollar phones for the cheap for porting over your number? COME SEE MY BOIS
