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“I am very disappointed! My sales rep there was very nice! However, I submitted a receipt from Carolina West when I switched over to you showing my phone was paid off. Now you guys are asking me for more information a copy of my last bill with Caroline West and it is not showing that I paid off, but I have a receipt that I paid that phone off. I’m still waiting both of your websites. Do not even work for me to upload this again. I am not a happy camper. WHERE IS MY MONEY FOR SWITCHING???”
“Austin was our salesman,he was working alone and he was waiting on my family and another customer at the same time,it worked out with both customers for a fast in the door and out the door time!”
10AM - 7PM
112 Wilkesboro Blvd NE B1, Lenoir
Mobile Phones
“We came into cricket this morning at Lenoir Rodger was here he gave excellent service above and beyondI came in yesterday Fernando was here from the wilkesboro store I bought three phones and he screwed up everything he said I was difficult told the manager that was here three times I left here almost in tears yesterdayToday is a new day thank the good Lord Roger was here he done excellent he got everything straightened out all my phones work now which way are not working when I left here yesterday but he done an excellent job this morning I getting everything fixed he deserves a raiseI will be going to the Morganton store now to deal with Roger”
“Dayana Alfaro is Great ! She helps me set up my phone I know I bother so much but she is always willing to help me and my family with our phone problems. Thank you”
“Our family recently stopped shopping right after opening due to poor management. On one occasion manager had someone coming in to interview while we were shopping, upon leaving of potential new hire manager was loud and stated the person looked like a "druggie". I personally feel as if that should have been kept confidential. We shopped again a week or so back and seen the store has a new manager. Mrs. Shannon was very pleasant and seemed like she was very eager to help. Poor Management kills Business and Sales. I hope that with new management this store can prosper.”
“This is the best place in town for phone repairs. My son had his screen replaced here and a few weeks later there was a minor problem with it and they replaced the screen again at no charge. Fantastic service and support!”
10:00 AM - 8:00 PM
825 Blowing Rock Blvd Suite S1, Lenoir
Mobile Phones
“Alan is truly the absolute best!! This young man went above and beyond to provide me with the best ever customer service after dropping my phone. He is extremely knowledgeable of cell phones, very polite and kind. He made my experience at T-Mobile stress-free and enjoyable. Alan is a true example of what a good human is suppose to be and how we all should treat others!!! T-Mobile is very fortunate to have him as an employee!!! Alan you are the BEST and thank you for all you did to help me.”
10AM - 7PM
419 Blowing Rock Boulevard, Lenoir
Mobile Phones
“I shall miss you Carolina West Wireless (going away on September 30th)! It was a wonderful experience service that I started joining since the year of 2018 in the past 8 years and I never had any issue with them. Thanks to Ravin, The Blankenship man, Martha, Yessenia, Brianna and N’dea who helped me set up my iPhone and everything when I first started Apple 💙💚🤍!!!”
“Jason is the best. He will do everything to help you get what you want. No matter if you just want to switch your phone or get a new one he can get the job done.”
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“Very professional and nice set of young men working. They helped me become a new Verizon customer and set me up with a new phone. Will be shopping in future and advise everyone to go here.”