This Verizon store provides a professional and friendly experience for customers. The staff, described as helpful, knowledgeable, and patient, assist with setting up new phones, transferring services, and upgrading devices efficiently. Customers appreciate the straightforward service and the staff’s ability to solve problems quickly, often in a short amount of time. Many mention that they left satisfied with their purchase and plan to return for future needs. The store also serves a diverse clientele, including elderly customers, with staff showing kindness and patience. Overall, the store is praised for its excellent customer service, helpful employees, and a welcoming environment that makes switching providers and upgrading devices easy and enjoyable.
If you need a new phone and want to avoid waiting in line at a Verizon-owned store, make the drive to Russell Cellular and get your new phone rather quickly !
July 2026
The uoung man help me so much. He was very knowledgeable about the new phone I was getting.
February 2026
The person who helped me was very kind and competent. No hard sell tactics. He answered my questions and gave good instructions.
